/ Privacy & Cookie Statement

What happens with your data?

Read privacy statement

1. Introduction

Our website, https://www.infinityhost.cloud & https://www.infinityhost.cloud/nl/ (hereafter: "the website") uses cookies and other related techniques. (Hereinafter, all techniques are called "cookies" for convenience). Cookies are also placed via third parties that are enabled by us. In the following document we inform you about the use of cookies on our website.

2. What are cookies?

A cookie is a simple small file that is sent with pages from this website and stored by your browser on your hard drive from your computer or other device. The information stored therein can be sent back to our servers or those of the third parties concerned on a subsequent visit.

3. What are scripts?

A script is a piece of program code that is used to make our website function properly and to make it interactive. This code is executed on our server or on your equipment.

4. What is a webbeacon?

A web beacon (also pixel tag) is a small, invisible piece of text or image on a website that is used to map traffic on a website. To do this, various data are saved from you using web beacons.

5. Permit

When you visit our website for the first time, we present a pop-up with an explanation about cookies. Once you click on 'agree' you give us permission to use all cookies and plugins as described in the pop-up and this cookie statement. If you want to withdraw your agreement, you can open the Cookie menu by clicking on the Cookie Policy pop-up icon at the bottom left and selecting "Decline". You can disable the placing of cookies via your browser, but you have to take into account that our website may no longer work optimally.

6. Third parties

We have made agreements about the use of cookies with other companies that place cookies. We can not guarantee that these third parties will always handle your personal data in a reliable or secure manner. Parties such as Google can be regarded as independent controllers within the meaning of the General Data Protection Regulation. We advise you to read the privacy statement of these companies.

7. Cookies

Some cookies ensure that certain parts of the website work properly and that your user preferences remain known. By placing functional cookies we ensure that you can visit our website more easily. This way, for example, you do not have to enter the same information each time you visit our website and it is possible that the items in your shopping cart are retained until you have settled. We may place these cookies without your permission.

The following technical and functional cookies are placed:

8. Cookie gebruik



Google Analytics

Goal: Improve the website and visitor experience Description:
Retention period   Used names   Share
24 months    _ga, _gid                  For more information see the privacy policy of Google Analytics at https://analytics.google.com

PHP Session ID

Goal: Improve the website and visitor experience Description:
Retention period   Used names   Share
n/a     PHPSESSID                       For more information see the privacy policy of PHP Session ID.

LiveChat Tawk

Goal: Improve the website and visitor experience Description:
Retention period   Used names   Share
179 days     tawkUUID                   For more information see the privacy policy of Tawk.To

LiveChat Tawk Session time

Goal: Improve the website and visitor experience Description::
Retention period   Used names     Share
Persistent     TawkConnectionTime,   For more information see the privacy policy of Tawk.To

LiveChat Tawk Session

Goal: Improve the website and visitor experience Description::
Retention period   Used names     Share
Persistent     twk_5c3e1d*                For more information see the privacy policy of Tawk.To

Google Recaptcha

Goal: Improve the website and visitor experience Description::
Retention period   Used names     Share
Session     rc::c                                For more information see the privacy policy of Tawk.To Google Recaptcha

WHMCS

Goal: Improve the website and visitor experience Description::
Retention period   Used names     Share
Session     WHMCS*                       For more information see our Privacy Policy

/ Privacy statement

1. Introduction

InfinityHost's websites www.infinityhost.cloud and www.infinityhost.cloud/nl/ are used to process privacy-sensitive data or personal data. InfinityHost respects your privacy and treats your personal information carefully and confidentially. The processing of your personal data takes place in accordance with the General Data Protection Regulation (AVG).

In this privacy statement we explain what personal information we collect and use, and for what purpose. We advise you to read this statement carefully.

2. Use of your data

When using our website and services, you leave certain information with us. That may be personal data. For example, when placing and paying for your order, we ask for a few personal details.

We process the following data from you (depending on the actions you perform on our site):

  • Name and address details;
  • e-mail address;
  • telephone number;
  • IP address;
  • payment details;
  • purchase history;
  • login data.


The above data is used for the following purposes:

  • let you use our services;
  • the purchase of services via the website and the use of the functionalities of the website;
  • grant you access to your account;
  • handling your order and informing about its progress;
  • answering questions asked via the website;
  • informing about failures and maintenance of our services;
  • improving our services.


3. Retention periods

The above information will be stored as long as it is necessary to deliver our service to you and / or you are registered for our newsletter.

4. Newsletter

If you have given us permission, we can contact you by e-mail and send our newsletter. With every communication along this route, an opt-out option is included.

5. Log in via third parties

InfinityHost might offer you the possibility to log in on its websites via your account with a third party (eg Facebook or Google). InfinityHost is not responsible for the services of these parties. For information about the processing of data in connection with this login method, please refer to the privacy policy of the relevant party.

6. Security

To prevent abuse of and unauthorized access to your personal data, we take appropriate security measures.

7. Provision to third parties

InfinityHost never discloses your data or data to third parties, except in the case of a legal claim pronounced by a Court in Swiss Confederation or when this is necessarily related to the delivery of a product or service.

For the registration of domain names, your personal data will be transferred to the issuing authority and to any registrars (intermediary parties) that InfinityHost uses as a supplier. These parties and InfinityHost can make backup copies (backups) of your domain name data for gTLD domain names * and place them in custody with a third party. Your domain name data will also be made publicly visible via the WHOIS server of the issuing authority.

* gTLD means domain names of generic, generic-restricted or sponsored type, as indicated by IANA..

InfinityHosting has stored all data in the Swiss Confederation, which means that all data falls under the Swiss Federal Constitue Art. 13 and DPA.

8. Mandatory domain name information

Unless indicated as optional, information that InfinityHost requires is for the delivery of domain names. In the domain name conditions (Link missing) you will find more information about the privacy policy of the registration authorities.

9. Editing your data

You can view and adjust your customer data via Account. Once logged in you go to This page. Here you can find your contact details and you can change them.

10. Your rights

If you have provided us with personal data, you can send us a request to view, change or delete this data. In addition, in some cases you have the right to restrict the processing of your personal data, object to it or export your data.

Please contact us via Account. Once logged in you go to 'Support'> 'Open Ticket'. Then follow the steps. If you do not have a customer number at InfinityHost, you can send your request to support@infinityhost.cloud.

/ About this statement

Third party websites

This statement does not apply to websites of third parties that are connected to our website by means of links. We can not guarantee that these third parties handle your personal data in a reliable or secure manner. We encourage you to read the privacy statement of these websites before using these websites.

Editing privacy & cookie statement

InfinityHost reserves the right to make changes to this statement. When there are changes, we publish them on our website. It is advisable to consult this statement regularly so that you are aware of these changes.

Contactinfo

InfinityHost B.V.
Vlielandstraat 29
1825NJ Alkmaar
info@infinityhost.cloud

This Privacy and cookie statement was last changed on 17-01-2019